We value the privacy interests of our customers highly and strive to protect the privacy, confidentiality, accuracy and security of the personal data provided to us.
(Collectively the “Authorised Purposes”)
You may withdraw your consent for us to collect, use or disclose your personal data by giving us a written notice via email addressed to our Data Protection Officer at firstname.lastname@example.org, so long as there are no legal or contractual restrictions preventing you from doing so.
If you withdraw your consent for us to use, collect or disclose your personal data, we will review and inform you on the consequences of the withdrawal.
You have the right to withdraw consent that you have given to receiving marketing and/or promotional materials and information. The withdrawal of consent will come into effect within 30 working days upon receipt of your Withdrawal of Marketing Consent Form.
We aim to keep your personal information accurate and up-to-date. Please contact us in writing to advise of changes/updates in your personal information after disclosure, as soon as possible. We will take reasonable efforts to ensure that your personal information in our systems or in our files is corrected.
We will only keep your personal data for as long as it is needed for the purposes for which it was collected and as required for business or legal purposes.
Generally, we ask for your specific information through an application form or fact-finding form to obtain a quotation. As part of our ongoing website content development, we use “cookies” to measure traffic to various areas of our sites. The cookies expire as soon as you exit our website. The information collected through cookies is aggregated to determine overall (rather than individual) use of our site and is used to tailor future contents of our site. We utilise the Secure Socket Layer (SSL) encryption to protect transactional information transmitted over the Internet.
Enquiries, Feedback, Access and Correction
Requests pertaining to your personal data access; please bring along your original identity document in person to our office. For personal data access on behalf of another individual, a signed authorisation letter and a copy of proof of identity of the individual (whose identity is being accessed) are required.
The Personal Data Correction Form and Withdrawal of Marketing Consent Form are available on our corporate website. Please submit the completed form(s) together with the necessary documents as above (if applicable) in person/sent by postal mail/via email (for withdrawal of marketing consent) addressed to: email@example.com
Please note that depending on the type of information requested, we may impose an administration fee for processing. We will use reasonable efforts to fulfill your request to access or correct your personal information within 30 business days of receiving your duly completed form(s) and the relevant administration fee (where applicable). Similarly, we would take 30 business days upon receipt of the signed and completed form to process request for withdrawal of marketing consent.